Refund policy

RETURN & REFUND POLICY

At Ayushie, we strive to provide you with high-quality products. However, if you receive a damaged, defective, or incorrect product, we are happy to assist you with a return or replacement.

1. RETURN ELIGIBILITY

• Return requests must be raised within 48 hours of delivery.
• Products must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
• Products showing signs of use, alteration, washing, or damage after delivery will not be eligible for return.
• A clear unboxing video may be required to verify damaged, defective, or incorrect products.

2. NON-RETURNABLE PRODUCTS

The following products are generally non-returnable:

• Used or worn sarees, dresses, kurtis, dupattas, and other garments.
• Products that have been altered or stitched as per customer request.
• Products damaged after delivery due to improper handling or washing.
• Products purchased during clearance/final-sale offers, unless received damaged or incorrect.

3. DAMAGED OR WRONG PRODUCT

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Email: supportayushie@gmail.com

Please provide:

• Order number
• Photos/videos of the product
• Unboxing video, if available
• Description of the issue

After verification, we may offer a replacement or refund depending on the situation and product availability.

4. REFUND POLICY

Once your return is approved and the product is received and inspected, the eligible refund will be processed.

Refunds will generally be issued to the original payment method. Processing time may vary depending on your payment provider or bank.

Shipping charges, if applicable, may be non-refundable unless the product was delivered damaged, defective, or incorrectly.

5. EXCHANGE

Exchange requests are subject to product availability. If the requested replacement is unavailable, an eligible refund may be provided instead.

6. CANCELLATION

Orders can be cancelled before they are dispatched. Once an order has been dispatched, cancellation may not be possible.

7. CONTACT US

For any return, refund, replacement, or cancellation-related queries, please contact:

Ayushie Customer Support
Email: supportayushie@gmail.com

NOTE:
Please inspect your package carefully at the time of delivery and contact us promptly if there is any issue with your order.